At The Supermom Company, your satisfaction is our priority. We accept returns on full-priced, unopened products within 30 days of purchase—excluding subscription items, gift cards, final sale items, and any order containing five or more products.
To qualify for a return:
• Products must be unopened, unused, and in their original packaging.
• Returns must be initiated within 30 days of the original purchase date.
While we are happy to offer refunds for eligible items, please keep the following in mind:
• Many of our wellness products are designed to support you holistically, so we encourage you to consider lifestyle and habit changes alongside their use. For tips on getting the most out of your Supermom journey, [click here].
• In some cases, we may ask for more information about why a product is being returned, especially if it’s due to a reaction or side effect.
• Refunds typically take 5–10 business days to appear on your original payment method, once processed. Please allow 24–48 hours for our team to process the refund after receiving your return.
Important Notes:
• Packages that are refused upon delivery do not qualify for a refund.
• To ensure a smooth return process, please contact our Customer Service team to receive return authorization and instructions. Unauthorized returns may not be accepted.
Need help?
Contact us at info@thesupermomcompany.com for questions related to refunds and returns.
